You can reach us during our regular business hours, 8:30 am - 8:30 pm ET, Monday - Friday excluding holidays.
For assistance, you can use our chatbot, Felix, here on the website or send us an email to info@funding-university.com. We review all emails in the order they are received and aim to respond within 2 business days.
If you’d like to schedule a call with us, you can do so here.
Once the loans have been distributed, servicing will transfer to our loan partner, Launch.
For questions or support after your loan is funded, please contact your loan servicer, Launch Servicing, Monday - Friday, 7am - 7pm CST via:
Phone: +1 (877) 354-2629
Email: customerservice@launchservicing.com
Website: https://launchservicing.com/contact/
If you have already set up your Launch account online, you may log in using this Borrower Login link to send them a secure message through your portal.
Mail (Address is provided for contact purposes only. Do not mail payments to this address.)
Launch Servicing, LLC
PO Box 91910
Sioux Falls, SD 57109-1910
Eligibility for a loan is determined by meeting the program’s requirements:
Must be a full-time student
Must be of legal age
Must be a US citizen, permanent resident, or DACA recipient
Must attend an approved school
Must live in the state of Illinois
Must be in the correct class year (varies per school)
Pre-approval is an initial indication—based on a soft credit and elgibility check —that a borrower may qualify, pending full application review and verification.
Launch Servicing offers several payment options including:
Phone
Payments can be made over the phone by calling +1 (877) 354-2629 Monday-Friday 5am-5pm CT
Electronically Via Your Launch Servicing Account
To make a one-time payment with a debit card or bank account or set up autopay, login here.
Payments made before 6 PM central time will be applied same day. Payments received after 6 PM central time will be credited the following day. The payment will be viewable on your account the next business day.
Bill Pay Service
Contact your financial service provider for directions to set up bill pay. Have your account and loan number ready and please separate them with a dash (-).
Launch Servicing will be the Payee. If you can’t find Launch Servicing using search, you will need to enter the following information manually:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220
Launch Mobile App
Available from the App Store or on Google Play Store
Mail
Send a check or money order with your name and account number on the memo line to:
Launch Servicing
P.O. BOX 679220
Dallas, TX 75267-9220
To qualify for a Funding U loan, you must be:
An Illinois resident
Either a U.S. citizen, permanent resident, or DACA recipient
At least 18 years old at time of application
A full-time undergraduate student at one of our Illinois partner schools
As Funding U loans are primarily merit-based, we do assess academics and career paths for loan approval decisions.
While we review credit history for documented credit issues (missed payments, collections, etc), we do not require a certain FICO score. All Funding U loans are non-cosigned and parental credit history and/or financial situations do not impact how we review the student application in any way.
Funding U loans are disbursed directly to the school and applied evenly across the remaining terms of the current academic year. For example: if you are applying in the Fall, half of your approved loan amount will be disbursed toward the Fall term and the other half toward the Spring term.
Keep in mind that previous school years, summer terms, and online-only programs are not covered. Fall-only loans are available only to senior students graduating in the fall term.
Loans are intended to help cover the cost of attendance (COA) which is the estimated total for all of the costs of the given school year, including:
Tuition and fees
Housing and meal plans
Books & Supplies - such as textbook or computer purchases
Transportation costs
You should address your concerns about any specific costs, such as rent, moving expenses etc, that you intend to cover with your school’s financial aid office directly.
We understand that your credit score doesn't define you, especially as an undergraduate student. Instead of relying on FICO credit scores, we look at documented credit issues like missed payments and collections.
Don't worry, we start with just a soft credit pull for pre-approval (this does not impact your credit score), and the hard pull happens after you've fully submitted your application.
As always, Funding U loans are non-cosigned, meaning your family's credit history will not impact your application at all!
There are no additional fees or pre-payment penalties.
For the academic year 2024-2025, undergraduate loans have an APR of 7.99* to 9.99%. Loans with autopay receive an autopay discount and have an APR of 7.49% to 9.49%. Interest accrues from the first disbursement, with fixed rates ensuring your monthly payments stay constant throughout repayment.
*The lowest rate shown is available only to upperclassmen with outstanding academic performance and is not to be assumed typical for most borrowers. Actual rate offered will depend on creditworthiness and other factors, such as your school year, GPA, and state of residence.
Our loans require in-school monthly payments, with options for 5-year or 10-year repayment terms. In-school payments are at a reduced rate, either $20 minimum or an Interest-Only amount. There are no additional fees or pre-payment penalties.
Traditional repayment begins six months after graduation, but you can start earlier if you leave school or drop to part-time status. Extra payments are welcome and can lower your balance without penalty. We report your in-school payments to credit bureaus, we report your in-school payments to credit bureaus. This can boost your credit score, but if you miss payments, it can also hurt your credit score. So, it is important to try to keep up with your payments or contact the loan servicer, Launch, immediately if you are having a hard time repaying.
Our loans require in-school monthly payments, with options for 5-year or 10-year repayment terms. In-school payments are at a reduced rate, either $20 minimum or an Interest-Only amount. There are no additional fees or pre-payment penalties.
Interest accrues from the first disbursement, with fixed rates ensuring your monthly payments stay constant throughout repayment.
See more in Our Loans and PEL Disclosure.
If you have a hold on your student account due to outstanding balances, it may limit access to receiving your official transcript or registering for classes.
We need your full transcript to assess your academic progress for loan approval. Official or unofficial transcripts are accepted, but degree audit forms or term grade reports are not.
While a hold doesn't disqualify you, remember our loans cover charges from the current academic year only. Reach out to your school directly to discuss options if you have a hold in place.
We have partnered with more than 50 Illinois-based schools. You can find a full list here.
This program is only available for Illinois students attending school in Illinois. If you’re outside of Illinois and are still interested in a Funding U loan, you can go here.
Students may borrow one Funding U loan per academic year. Our loan amounts range from $3,001 - $20,000 with the minimum amounts based on your state of residence.
This program is only available for Illinois-based students.
For International students and those studying outside of the U.S., we recommend checking your eligibility with our partner MPOWER Financing.
The Funding U portal can be used to complete your application, upload documents, check your status, and more.
To access your account, click Sign In, and enter the email address used to apply to receive a secure login link.
For assistance please contact us at info@funding-university.com.
We understand that plans change. We recommend connecting with your school ASAP to return any excess loan funds to us or simply making a payment toward your loan through the servicer, Launch.
Keeping unneeded funds for future semesters may affect your ability to receive financial aid and impact your approval chances for future loans.
If you haven't been funded yet, but want to change your loan amount, please contact info@funding-university.com right away.
Keep in mind, changing your loan amount may affect your eligibility. Additionally, Funding U loans are certified by your school, so your final loan amount may differ from your approved amount based on what need your school confirms. Once you have signed your loan documents, all change requests must come directly from your school.
If you were previously ineligible and your information has changed, you may reapply. If you think you may have made an error while entering your information, please reach out to us ASAP by email or chat. We also encourage you to apply again the next semester, if you are not approved.
We recognize that financing your education is a big decision, and while our loans don't require a cosigner, we encourage parental or trusted adult support.
Here's what you need to know about Funding U:
We only lend directly to students; no cosigners are required.
Parental credit history or financial situations don't affect the student application review.
We're only authorized to discuss pre-qualification, applications, and loan details directly with the student applicant.
However, borrowers can authorize a trusted individual to discuss loan details on their behalf by requesting the 3rd Party Authorization form via email at info@funding-university.com.
Launch, your loan servicer, issues 1098 forms to all Funding U borrowers for the most recent calendar year, regardless of what amount of interest you paid last year. 1098 forms typically arrive in the mail between late January and early February. https://www.launchservicing.com/
NOTE: Per IRS requirements, Lenders/Servicers are only required to send you 1098 if your total interest paid exceeds $600 in a calendar year. If you have other private lenders they may not issue a 1098 but you can still deduct all student interest paid on your personal taxes. Please consult a tax professional for more information.
Funding U offers a variety of options for students facing hardship and for those looking to continue their education after graduation.
All requests should be made directly, verbally or in writing, with the servicer Launch and can be made via the Launch Borrower Portal. Launch will notify you if any documentation is required and if your request has been approved or denied. As always we encourage our borrowers to stay in communication with us and the loan servicer for the best borrowing experience.
You can contact Launch at 877-354-2629 or go here to send an electronic message.
Postponements may be applied automatically in certain cases, including:
Bankruptcy: Unlimited term; interest may be capitalized.
Death: Loan principal and interest forgiven.
Administrative: 60-day term for operational needs; interest may be capitalized.
Natural Disaster: Up to 3 months; interest may be capitalized.
Temporary Total Disability: Initial 6 months, up to 24 months with medical certification; interest may be capitalized.
Total Permanent Disability: 6-month term, up to 60 months with medical certification; interest may be capitalized.
Late School Notification: Unlimited term; interest may be capitalized.
Active Military Duty: Unlimited term; interest may be capitalized.
All requests should be made directly, verbally or in writing, with the servicer Launch and can be made via the Launch Borrower Portal. Launch will notify you if any documentation is required and if your request has been approved or denied. As always we encourage our borrowers to stay in communication with us and the loan servicer for the best borrowing experience.
Phone: +1 (877) 354-2629
Email: customerservice@launchservicing.com
Website: https://launchservicing.com/contact/
If you have already set up your Launch account online, you may log in using this Borrower Login link to send them a secure message through your portal.
Mail (Address for contact only, no payments)
Launch Servicing, LLC
PO Box 91910
Sioux Falls, SD 57109-1910
We do not offer any refinancing options at this time.
Rules and Guidelines
Existing borrowers can earn a $200 Amazon gift card for referring a friend to Funding U. No limit applies. To be eligible, your referred student must apply via your referral link and have their Funding U loan approved and successfully funded. (Electronic Amazon gift cards are sent out to the email address used for the existing/referring borrower’s loan).
Learn more about the 2024-2025 Borrower Referral Program HERE. Once you have your referral ready, sign into your account to retrieve your personalized referral code.
As a special congratulations to our borrowers, we are sending $100 Amazon gift cards to those eligible for our Graduation Reward Program!
If you previously received a Funding U loan and have now graduated, email us at info@funding-university.com to let us know and make sure to include the following:
Proof of graduation date
Final transcript
A copy of your degree
Learn more about the 2024-25 Graduation Reward Program HERE.
The product that is being offered is a private student loan. It is not a federal or governmental loan, and it is not an Income Share Agreement.
Step 1: Apply
Step 2: We review.
Step 3: We connect.
Step 4: You get one step closer to your degree.
Note - for more detail see the how it works section above.
The terms of your loan agreement require repayment regardless of your continued academic performance. It is important to maintain good academic standing, but your repayment obligations remain unchanged even if your grades decline.
Yes, you are still responsible for repaying your private student loan even if you do not complete your education. The obligation to repay the loan is based on the terms of the loan agreement, not on the completion of your degree or program. It is crucial to understand that the loan must be repaid in full, regardless of whether you graduate.